Privacy Policy

At Imaana RTW, we value and respect your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal details such as name, phone number, email address, and shipping address

  • Billing and payment information (processed securely through our payment providers)

  • Order details and purchase history

  • Any information you provide when contacting us via email or forms

2. How We Use Your Information

Your information may be used for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your order, delivery, or enquiries

  • To improve our products, services, and customer experience

  • To send updates or promotional messages (only if you have opted in)

  • To comply with legal or regulatory requirements

3. Payment Security

All payment transactions are handled securely through trusted third-party payment gateways. We do not store or have access to your full payment details.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.
Your information may only be shared with trusted service providers such as delivery partners or payment processors, strictly for order fulfillment purposes.

5. Data Protection

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, please note that no online reminder transmission is 100% secure.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand user preferences and improve website functionality. You may choose to disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Your Rights

You have the right to request access, correction, or deletion of your personal information. You may also opt out of receiving promotional communications at any time.

9. Changes to This Policy

Imaana RTW reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📍 Address
29, Jalan AWF 3
Ampang Waterfront 3
68000 Ampang, Selangor, Malaysia

📞 Phone
011-5879 1747

📧 Email
imaanartw@gmail.com