Payment Policy

At Imaana RTW, we offer secure and convenient payment options to ensure a smooth shopping experience for our customers. Please review our payment policy below.

1. Accepted Payment Methods

We currently accept the following payment methods:

  • Online Banking (E-Banking / FPX)

  • Debit Card

  • Credit Card

All payments must be completed in full before orders are processed and shipped.

2. Payment Confirmation

Orders will only be processed after successful payment confirmation.
Once payment is received, customers will receive an order confirmation via the website or email.

3. Payment Security

All payment transactions are handled through secure and trusted payment gateways.
Imaana RTW does not store or have access to customers’ full banking or card details.

4. Failed or Pending Payments

If a payment fails or remains pending, the order will not be processed.
Customers are advised to retry the payment or use an alternative payment method.

5. Pricing & Currency

All prices displayed on our website are in Malaysian Ringgit (MYR).
Prices are subject to change without prior notice.

6. Payment Issues

If you encounter any issues during payment, please contact us for assistance:

📞 Phone: 011-5879 1747
📧 Email: imaanartw@gmail.com